Unlock the Power of Customer Employee Insights
Start your journey to better understand your customer and employee satisfaction.
“Go Rate has given me live visibility of what customers feel and with it I am able to immediately address issues and measure improvement actions.”
Boost Your Online Reputation
Gain trust and attract more customers with positive Google reviews.
Set Up
Easily generate a custom QR codes or NFC cards and display them throughout your business. Less than 5 minutes required!
Collect Reviews
Allow users to scan the QR codes or NFC cards so they can leave their feedback with just one click, ensuring a fast and seamless experience.
Analyze & Improve
Monitor reviews in real-time, gain valuable insights, and take action to enhance your business reputation and customer satisfaction.
Because Your Company Deserves the Best
Minimise drop-off rates
Only 1 click required to obtain feedback and automatic language detection to avoid unnecessary clicks.
Avoid double-counting
You can limit the number of times a customer or employee can submit feedback for a specific location. This ensures data robustness.
Understand Why
Allow customers or employees to select the main reason of their feedback to gain additional insights. This feature is optional and is entirely customisable. Only 1 additional click is required.
Increase Loyalty
Redirect customers to discounts, review portals, etc. depending on their vote. This helps restoring loyalty of deceived customers or increasing engagement of promoters.
Boost Your Business with More Reviews and Better Insights
One-Click Reviews
Simplify the feedback process by enabling customers and employees to leave a review with just one click, reducing drop-off rates and encouraging more participation.
Understand the Reason Behind Each Review
In addition to the rating, users can select the main reason for their review with just one extra click. This gives business owners deeper insights and allows for quick corrective action.
Strategically Redirect Your Customers
Depending on the type of review received, you can direct customers to different destinations, maximizing engagement and fostering loyalty.
Improve Customer & Employee Satisfaction
GoRate helps you measure, analyze, and improve your Net Promoter Score (NPS), a key metric used to evaluate customer and employee satisfaction and loyalty.
Explore genuine feedback from clients
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
Compatible with other solutions
Redirect customers where you want depending on their feedback.
We're here to answer all your questions
Quick answers to questions you may have. Can’t find what you’re looking for? Contact us by sending us an email to hello@gorate.io
It shouldn’t take you more than 10 minutes setting everything up. Create an account, subscribe to one of our plans and start creating data touchpoints to collect reviews. Locate the QR codes or NFC cards wherever you want.
We offer starter subscriptions for small businesses, but we also design plans under request so that it bets suits your needs. The cost will depend on the volume of responses you expect to capture.
With only one click you are able to obtain live Net Promoter Score (NPS). With one optional additional click you can understand the reasons behind each vote and take corrective actions. Additionally, you can redirect the customer wherever you need to increase engagement, improve reviews and restore satisfaction from deceived customers.
Start your free trial now.
Explore our demo version to see firsthand how our app can boost and elevate your business reviews and insights.
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